Maintenance and Repair - WinolaLake Health IT

Minimize downtime. Maximize equipment life.

Equipment that goes out of commission costs you in downtime and repair. Get the most return on investment in your point-of-care equipment and technology. Winola Lake Health IT provides preventive maintenance programs and responsive repair services—on-site or in our repair depot.

Quickly repair or replace devices.

Maintain a replacement pool on-site of provisioned devices that are immediately ready to deploy.

Safely dispose of battery packs and hardware.

Keep carts in service with 99% uptime.

Provide preventive maintenance according to the manufacturer’s recommendations.

Ensure maximum battery power and health on each device.

Upgrade devices and software as needed to enhance performance.

Track service history and warranty records to better manage equipment life and maximize ROI. Click here to calculate your ROI.

Mobility Medic Cart Services: Keep your carts powered and prepped.

our staff relies on fully functioning point-of-care devices—carts on wheels and in-room wall mounts and wall arms. Eliminate the time wasted on them dealing with devices that don’t work. Winola Lake Health IT offers a range of service plans to support the health and wellness of your mobile carts.

Wellness:

Full cart fleet SLA battery cell replacement, backed by our extended warranty

Check Up:

Preventative maintenance on all carts, including cleaning, tune-up, and power check

House Call:

Winola Lake Health IT repair engineer on-site one day each week, with all parts included in the fee

Consult:

Unpack, assemble, and install carts, including roll-out to floors

Booster:

Upgrade from SLA to new lithium iron phosphate power systems, with brackets, cables, and battery packs included.

Choose the Mobility Medic Cart Services plan that fits your needs. Click here for details.

STAT Ticket: Put more “Help” in your Help Desk.

We make it one-click easy for your staff to report incidents, ask questions, and offer suggestions. STAT Ticket automatically opens the ticket and routes the request to the right person.

Learn More

Field Report: Johns Hopkins Hospital

Winola Lake Health IT staffs four locations of John Hopkins Hospital with full-time technicians who perform repair and preventive maintenance on 4,000 mobile medical carts, 3,000 in room computing solutions, and 3,500 Zebra barcode printers. Our technicians also deploy all new carts for Johns Hopkins, imaging the PC, and assembling, integrating, and delivering the mobile medic carts as needed.

Winola Lake Health IT Is Here For You.

Learn how you can maximize your IT infrastructure with the knowledge, guidance, and experience tailored for you.